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Common Error Codes

 

LASER PRINTER FAULTS AND HP ERROR CODES

  • Marks, lines, spots or other defects, remain on the printed page after changing the toner cartridge.

  • The printer is making an unusual noise even after changing the toner cartridge.

  • It is frequently jamming even after fanning and reloading paper & paper tray.

  • If printer displays an error code.

    PRINTER WEAR AND TEAR

    Over time, your printer will suffer from symptoms of wear and tear, like any other mechanical device. This displays itself through dirty prints, error codes, paper jams, paper creasing. This is often due to worn pads and rollers in and around the paper trays, causing paper feed problems and paper jams.

    It is probably a good idea to get the printer serviced at intervals before a serious problem occurs, to keep the costs of maintenance down. leave your printer headaches to us. Book your printer in with us at a convenient time and we will supply you with a free quote for maintenance (we will clean your printer out for you) or repair if parts are required.
     

HP Laser Printer Common LCD Service Error code table

 This table gives a general overview of common error messages, and possible causes.
If you are unable to rectify the fault easily, or would like further help on a printer error, please call us for advice or to arrange a free quote for repair or service

ERROR CODE
MESSAGE/ ERROR
ACTION
Perform Printer Maintenance
Indicates page count reached, may require
HP MAINTENANCE KIT
 Call for service
02 Warming up  
11 Out of paper Cassette or paper sensor missing/poorly inserted
12 Printer open or no cartridge installed Check doors/ cartridge flag
13 Paper jam indication Paper is jammed (see below)
13.1/13.2/13.4 Paper jam indication, often due to worn rollers/ separation pads.

Call For Service
14 No cartridge Check cartridge/ cartridge detection
16 TONER LOW Check/ replace cartridge
18 MIO not ready Network card not detecting network
20 Insufficient memory Press go/ reset machine. Job may be too complex, or may require more memory
20 Memory Overflow Press go/ reset machine. Job may be too complex, or may require more memory
22 Page to complex Press go/ reset machine. Job may be too complex, or may require more memory
22 Buffer overflow Press go/ reset machine. Job may be too complex, or may require more memory
24 Memory full Press go/ reset machine. Job may be too complex, or may require more memory
25 Memory full Press go/ reset machine. Job may be too complex, or may require more memory
40 Poor data transfer/data connection break Reset machine
41 Print engine cycle failure Check paper size or check for paper multifeeding as continuous sheet (see HP Quick reference guide)
41.3 Paper size error Check paper sixe settings. often poor contact of cassette with cassette size switches
50, 50.1, 50.2 FUSER ERROR/ FUSER FAILURE
 		 Fuser failure/ replace fuser unit

Call For Service
51 Laser beam error Clean laser beam reference mirror and associated components or replace laser assembly
51.1 Laser beam detect error Clean laser beam reference mirror and associated components or replace laser assembly
51.2 Laser beam error Clean laser beam reference mirror and associated components or replace laser assembly
52 Scanner motor error Replace scanner motor PCB or replace laser assembly
52.1 Scanner start error Replace scanner motor PCB or replace laser assembly
52.2 Scanner error Replace scanner motor PCB or replace laser assembly
53 Memory errors see HP Quick reference guide
55 Internal communication problem  
59 Motor error  
63 Memory error  
69 Duplex failure Check duplex operation

 

 

 

 

 
 

Tech Tip:

Always have one or more extra cartridges For all your printers copiers and Fax machine .And get the printer or copier serviced at intervals before a serious problem occurs.
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Cartri-Charge.LLC 2006 Newtown, CT 203-426-2990     Toll Free 1-877-508-2990